Welcome to Matepot.com! By accessing and using our website, you agree to comply with and be bound by the following terms and conditions of use. Please read these terms carefully before using our site.
1. Acceptance of Terms
By accessing or using Matepot.com, you agree to be bound by these Terms of Use, all applicable laws, and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site.
2. Use of the Website
a. You must be at least 18 years old to use this website.
b. You agree to use the website for lawful purposes only.
c. You agree not to use the website in any way that could damage, disable, overburden, or impair the site or interfere with any other party’s use of the site.
3. Account
a. When you create an account with us, you must provide accurate and complete information.
b. You are responsible for maintaining the confidentiality of your account and password.
c. You agree to accept responsibility for all activities that occur under your account.
4. Order Processing and Shipping
a. All orders require one business day to prepare for shipment.
b. Orders placed before 4:00 PM CST will be processed the same day. Orders placed after this time will be processed the next business day.
c. We offer free USPS shipping for all domestic orders within the United States, with an estimated delivery time of 1-5 business days.
5. Returns and Exchanges
a. We offer a 30-day no-questions-asked return and exchange policy.
b. No restocking fee applies to returns.
c. If the product is defective or flawed, we will cover the return shipping costs.
d. If the return or exchange is due to customer reasons, the customer is responsible for the return shipping costs.
e. Returned items must be unused and returned in their original packaging.
f. Refunds will be processed within 3 business days after receiving the returned items.
6. Intellectual Property
a. All content on this website, including text, graphics, logos, and images, is the property of Matepot.com or its content suppliers and is protected by intellectual property laws.
b. You may not use any content from our site without our prior written permission.
7. Limitation of Liability
a. Matepot.com will not be liable for any damages that arise from the use of, or inability to use, the materials on our website.
b. In no event shall Matepot.com or its suppliers be liable for any indirect, incidental, special, or consequential damages.
8. Privacy Policy
Please refer to our Privacy Policy for information on how we collect, use, and disclose personally identifiable information from our users.
9. Changes to Terms of Use
Matepot.com reserves the right to revise these Terms of Use at any time without notice. By using this website, you agree to be bound by the current version of these Terms of Use.
10. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the State of Colorado, and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.
11. Contact Information
If you have any questions about these Terms of Use, please contact us at:
Email: [email protected]
Phone: (719) 960-0372
Address: 3515 Carousel Ln, Colorado Springs, CO 80917
Thank you for visiting Matepot.com!